How Do I choose a battery?
Choosing a battery is simple. The first step is to identify the Amp Hrs or Ah required. This is normally on your current battery. The second step is to choose between the AGM and Gel Range. Both the AGM and GEL batteries are designed for mobility style applications.
AGM Range properties
AGM batteries have been specifically designed to endure cyclic applications such as electric wheelchairs by changing the battery grid technology and chemistry to improve charge acceptance and deep discharge recovery which in turn will promote a longer life.
Gel Range properties
Gel batteries like the AGM range are designed for use in applications like electric wheelchairs. However these batteries use a Gel substance in place of the usual acid electrolyte. They offer exceptional recovery from deep discharge plus limited deterioration from extra deep discharge, and can maintain an optimum level of performance even after heavy usage over a prolonged period of time.
In summary if you mainly use the scooter for short trips and always recharge it when you return home go for a AGM battery otherwise if you use the wheelchair for long trips and always drain the battery or don't always recharge it then choose a Gel battery.
I'm registered disabled can I buy VAT free?
Yes if you are eligible to receive goods or services VAT free as defined in notice 701/7 we can supply batteries VAT free. To do this you need to do the following:-
- Email us at enquiries@motivesolutions.co.uk stating you are disabled we will email you a declaration to complete.
- Email us the completed form.
- We will contact you take payment please note we only accept Debit and Credit cards for VAT free orders.
Can I collect my batteries?
Sorry but our distribution centre does not have facilities for visitors.
Is my purchase safe?
We use HSBC to provide secure online credit card and debit card payment solution. HSBC is one of the largest Bank's in the UK.
What is PayOffline?
PayOffline is the new Internet payment solution developed to enable consumers to buy goods online without credit cards and pay securely with cash or debit cards offline at any one of the 17,000 payzone stores nationwide. Please note goods are only shipped when payment is made.
How long is delivery?
Delivery is normally in 2-3 working days. If this is not possible we will contact you and offer you the option of refund or to wait.
What is the delivery charge?
Delivery is calculated on the checkout page before you have to enter your details. The charge is based on the weight and quantity of the batteries.
I can’t find the answer to my question!
Please check this section carefully. If you have any questions not answered email us at enquires@motivesolutions.co.uk.
| 
